Reviews
If you have an appointment for 9 or 945 why can’t you get in at that time that’s what an appointment is for right? A few minutes to wait is ok but 40 when you schedule an appointment around work and kids makes it hard. I would like to see all places that take appointments to do a much better job at this
January 1, 1970
The service was great .The nurse was friendly, courteous and funny.The staff overall is great. Strongly recommend this place.
January 1, 1970
Efficient and fast
January 1, 1970
I liked the promptness and professionalism. Check in went smoothly as well as the process of being seen.
January 1, 1970
The Carespot at Lee Vista was very nice and clean. No wait time and the doctor was very approachable and took his time to understand the symptoms and provide recommendations for treatment.
January 1, 1970
Efficient and caring.
January 1, 1970
The service was quick and very helpful.
January 1, 1970
Friendly staff and helpful doctor.
January 1, 1970
Was told by receptionist wait time for appt was 1 and 1/2 , but was sitting in reception area for over 4 hours . My husband and i finally decided to leave! We are both diabetics and could not bear to sit there any longer! Receptionist carrying these loud conversations with eachother. It was a bit annoying. People were complaining to eachother about the wait time. I would never go there again and not recommend anyone either. Another thing…..you are located in a predominately Hispanic area.. .so your receptions should be able to speak spanish! They prefer to say, “i dont speak spanish…sorry!” It was absolutley horrible to watch and experience that several times with patients that came in!
January 1, 1970
Very friendly and professional staff
January 1, 1970
Friendly staff. Quick service.
January 1, 1970
Care Spot has always been there for me and my children any time I call. They make time the same day and the staff are kind, helpful and understanding even in this pandemic…. Thank you Care Spot❤😊
January 1, 1970
fast
January 1, 1970
You’re there when needed
January 1, 1970
Prompt and polite
January 1, 1970
Bothered me that waiting patients were sitting wherever they wanted, some next to each other.
January 1, 1970
Friendly and attended to very guickly!
January 1, 1970
I think for basic care/injury concerns, I believe Carespot is a solid choice. After my last visit, I feel an area to improve upon is how to handle the educated or knowledgeable client. By this I mean, the client who has had years, possibly decades, living with a chronic condition may very well be the “expert” in the room as regards that condition. For a staff member to spend the majority of the exam reviewing a long list of dangers regarding a requested medication and even let the client know that notes will be placed in the file on these warnings is not what I call best practice. I appreciated that I did get the prescription I needed but my alternative from past experience to “wait it out” as I was counseled would only bring me to a point of severe illness, high fever (104 plus), and risk for septicemia. So, less lecture, more questions with discussion would be better. The staff member did not know my full background and only limited information in a year-long file. I did try to explain the cause for visit and why it was unusual, without much success, but such is life. Overall, I think healthcare is a most challenging field to work in so I’m not unhappy with treatment. I’m also well on my way to recovery as the medicine is doing the job. My recommendation for all Carespot staff is to read, ‘Why Zebras Don’t Get Ulcers’ by Robert Sapolsky, a brilliant science writer. Practitioners can use it as much as their clients. Thank you.
January 1, 1970
Employees very kind and made me feel comfortable.
January 1, 1970
only one person in waiting room
January 1, 1970