Reviews
Prompt and polite
January 1, 1970
Bothered me that waiting patients were sitting wherever they wanted, some next to each other.
January 1, 1970
If your provider can’t offer 48 hour turnaround for COVID testing, please don’t advertise it.
January 1, 1970
I came in because my blood pressure spiked, I was told you do not treat chronic illnesses, but you would check my BP for $25. I paid it, waited 1 hour to be called back. Was told it was 245/199. Nurse wrote it down and said there you go! I could have had a stroke!!
January 1, 1970
customer service
January 1, 1970
Very friendly and professional staff
January 1, 1970
Excellent professional service.
January 1, 1970
Helpful, friendly, fast, clean
January 1, 1970
Everyone is very helpful and friendly
January 1, 1970
Appointments can be made. Competent PA’s.
January 1, 1970
Took the time to listen.
January 1, 1970
I have actually been to this location twice, mostly due to the fact that my PCP was booked ahead and I needed to see someone right away. So the reason why I am giving this place a very low rating has to do with the fact that I was misdiagnosed and more. So let me explain, I made an online appointment and checked in. I went back to my car due to limiting exposure with people and I got a call from a nurse. I explained my symptoms and asked I come in. She guided me to room 1 and took my vitals. Since I had a sore throat she swabbed my throat for strep and said the doctor would come in shortly. The doctor came in, took some more vitals, asked about my symptoms, and asked I open my mouth so he can see my throat. As soon as I opened it, he said that he knew immediately I had strep and would not even bother with a test. He said that he had seen it plenty of times before and that indeed it was. So he explained he was going to prescribe me antibiotics and lidocaine. He stepped out of the room and I ended up texting my girlfriend that I had strep. Obviously she was shocked and scared because we live together. Moments later the doctor poked his head back into the room and asked about what location I use to pick up my prescriptions from. I told him that I told the nurse already but reconfirmed with him. Then he said that he did not know the nurse had already swabbed my throat for strep and the results actually came back negative. He said I could still take the antibiotics and it would not hurt to take them. He then left the room and the nurse shortly after came in. She had my paperwork and explained some of it. I then asked her if I needed to take the antibiotics since the result came back negative and she said it would not do me any harm and that I should take some probiotic after I finish the antibiotics. I also asked her since I do not have strep then what do I have if its not strep. Quick explanation: I actually have tiny white slime/mucus on the side of my throat. She said it was bacteria. She ended up giving me my paperwork and I left. So here are my issues: Why would a medical professional automatically assume a health problem without proper testing especially when the necessary tools are available? Luckily for me, the nurse had actually gotten to me first and swabbed me for strep. Otherwise I would have had to tell my employer I have strep and they would not allow me to work at all. To add more confusion, they did not even indicate the result of my test. Secondly, why would I take medication for something I did not test positive for? I can understand if the medication will not hurt me if I took it but that has several impacts. By prescribing medication I may not need that also impacts my expenses. That is less money out of my pocket which is worse especially in our current climate. I hope people are held accountable and can understand the severity of what they are doing. Also, their rooms are not the most clean. https://www.yelp.com/biz/carespot-urgent-care-gainesville-archer-gainesville?hrid=pM2I4v_8C2TGNW-vtbYFhw
January 1, 1970
the staff was very friendly and helpful. I appreciated their follow up call later the same day. Upon hearing which orthopedic doctor I had an appt with, forwarded my xrays. The ortho practice had everything in place when I arrived and was able to schedule surgery in a couple of days. if they had not forwarded the xrays, I would probably have had to wait a week or more for the surgery. thank you!
January 1, 1970
The receptionist was very rude.
January 1, 1970
I had a bad laceration that needed stitches. I was seen quickly and the staff was very nice and accommodating. The doctor made it a point to explain everything he was doing and to try and make me feel comfortable and calm, as I was very distressed over my injury. I appreciated the attention and time that was given to me.
January 1, 1970
Professional from the front desk to the provider
January 1, 1970
Clean and efficient
January 1, 1970
The staff has a cold, unfriendly attitude and have a tendency to talk down to the patients.
January 1, 1970
Most of the staff are really friendly, kind and respectful
January 1, 1970
All I can say is you all do a great job
January 1, 1970