Reviews
Everyone is very helpful and friendly
January 1, 1970
Appointments can be made. Competent PA’s.
January 1, 1970
Took the time to listen.
January 1, 1970
I have actually been to this location twice, mostly due to the fact that my PCP was booked ahead and I needed to see someone right away. So the reason why I am giving this place a very low rating has to do with the fact that I was misdiagnosed and more. So let me explain, I made an online appointment and checked in. I went back to my car due to limiting exposure with people and I got a call from a nurse. I explained my symptoms and asked I come in. She guided me to room 1 and took my vitals. Since I had a sore throat she swabbed my throat for strep and said the doctor would come in shortly. The doctor came in, took some more vitals, asked about my symptoms, and asked I open my mouth so he can see my throat. As soon as I opened it, he said that he knew immediately I had strep and would not even bother with a test. He said that he had seen it plenty of times before and that indeed it was. So he explained he was going to prescribe me antibiotics and lidocaine. He stepped out of the room and I ended up texting my girlfriend that I had strep. Obviously she was shocked and scared because we live together. Moments later the doctor poked his head back into the room and asked about what location I use to pick up my prescriptions from. I told him that I told the nurse already but reconfirmed with him. Then he said that he did not know the nurse had already swabbed my throat for strep and the results actually came back negative. He said I could still take the antibiotics and it would not hurt to take them. He then left the room and the nurse shortly after came in. She had my paperwork and explained some of it. I then asked her if I needed to take the antibiotics since the result came back negative and she said it would not do me any harm and that I should take some probiotic after I finish the antibiotics. I also asked her since I do not have strep then what do I have if its not strep. Quick explanation: I actually have tiny white slime/mucus on the side of my throat. She said it was bacteria. She ended up giving me my paperwork and I left. So here are my issues: Why would a medical professional automatically assume a health problem without proper testing especially when the necessary tools are available? Luckily for me, the nurse had actually gotten to me first and swabbed me for strep. Otherwise I would have had to tell my employer I have strep and they would not allow me to work at all. To add more confusion, they did not even indicate the result of my test. Secondly, why would I take medication for something I did not test positive for? I can understand if the medication will not hurt me if I took it but that has several impacts. By prescribing medication I may not need that also impacts my expenses. That is less money out of my pocket which is worse especially in our current climate. I hope people are held accountable and can understand the severity of what they are doing. Also, their rooms are not the most clean. https://www.yelp.com/biz/carespot-urgent-care-gainesville-archer-gainesville?hrid=pM2I4v_8C2TGNW-vtbYFhw
January 1, 1970
the staff was very friendly and helpful. I appreciated their follow up call later the same day. Upon hearing which orthopedic doctor I had an appt with, forwarded my xrays. The ortho practice had everything in place when I arrived and was able to schedule surgery in a couple of days. if they had not forwarded the xrays, I would probably have had to wait a week or more for the surgery. thank you!
January 1, 1970
Everyone is very nice and I get good care.
January 1, 1970
Professional service.
January 1, 1970
You never gave me my results for my Covid test that I needed for a doctors appointment on the 18th of May. I had the test administered on the 8th. Very disappointed. No follow through.
January 1, 1970
Very kind staff and prompt service
January 1, 1970
The place is very well maintained, the staff at the front desk are kind and caring. The doctor genuinely care about my daughter.
January 1, 1970
Very fast services
January 1, 1970
My wife and I took our Covid-29 test n the same day, at the same location and at the exact same time. When my wife’s test reslults came in and mine did not, I would call the Nocatee location and was completely brushed off and told to”keep waiting.” I asked again and again for them to contact to the lab or do additional research because there would be no reason for her to have her results come in and mine not come in , when again we tested at the exact same time. The guy office manager was basically felt the need to consistently tell me how his wifes tests came back days before his and how he had to wait, blah, blah, blah! I didn’t ask about his wife nor did I care. Not to mention with HIPPA regualtions, I don’t know how he’s telling me about his wife’s COVID-19 testing!!! It makes me wonder if he is talking about me to others because I’ve pissed him off by complaining!!!! Needless to say, after calling and calling day after day and getting the run around day after day – the lab finally says “sorry, we didn’t have enough of a sample to test!” Really!!!!! Are you kidding me!!!!
January 1, 1970
Speed and professionalism
January 1, 1970
Fast and good service. The doctor is very good. And nice
January 1, 1970
I want to thank all the staff for their excellent care and welcoming attitude. I was in Jacksonville caring for my granddaughter when I got sick. I was away from home and really afraid to go anywhere to get the care I needed. Everyone was very caring and professional. Thank you for putting me at ease and taking excellent care of someone from out of town. Keep up the good work.
January 1, 1970
Professional and fast service. Very fried my staff.
January 1, 1970
Oh sorry u were very great put the wrong number down and getting back with me on my test thank u
January 1, 1970
Prompt service
January 1, 1970
fast and very friendly..
January 1, 1970
They were very safe and professional and I felt comfortable
January 1, 1970