Reviews
What I really like about my neighborhood MedPost is that when COVID-19 was suddenly upon us – the whole world was different, silent, and frightening – my Urgent Care didn’t really change! When I came for a bad bug bite and antibiotics I felt like I knew where I was for the first time in a while! MedPost never closed there doors, or drastically change cut their hours like virtually every other provider of any healthcare, or professional service. Yes, there were masks almost immediately, and the chairs slowly spread apart as the guidelines developed. But, as I recall, MedPost always offered hand sanitizer, has always been as clean as I wish hospitals and most doctors offices/cancer treatment centers were! And the doctors, nurse practitioners, and nurses are as knowledgeable as they are kind (which is ENDLESSLY!) I have been to this little urgent care too many times in the past year in the quest for a new PCP, (I will miss it!) I always came away wishing I could keep one of their doctors as my new primary care provider. 5 stars out of five in every category, and especially during this pandemic.
January 1, 1970
The doctor that talked to us after we had the Covid test was very condescending. He acted as though our questions were unimportant and he didn’t want to take the time to answer them. He just handed us the CDC info and told us we would find our answers in that document. Then he called to report our results. I couldn’t understand what he was saying and asked that he repeat it. He proceeded to repeat the result talking loudly and slowly as though I was a child.
January 1, 1970
Quick, convenient, close to home and work. Friendly staff.
January 1, 1970
Clean office, knowledgeable employees, efficient care.
January 1, 1970
The staff showed concern and compassion.
January 1, 1970
I wasn’t really diagnosed with anything. I was tested for covid and strep. I was prescribed Sudafed but no one listened to my lungs which were congested. I had no voice and a bad cough. It was very quick. I ended up going to another doctor and spending even more money. The facilities are very nice and staff was friendly
January 1, 1970
Very fast
January 1, 1970
Helpful and efficient. A minimal wait and patience in dealing with us and the CV19 rules.
January 1, 1970
Being able to make an appointment is very appreciated so I can remain home if the appointment would require a wait. I was taken back very soon after my appointment time. The technician was friendly, courteous and professional as was the doctor who saw me. My prescription was phoned into my pharmacy for me. I was in and out in no time. I have used this facility several times and always had a good experience.
January 1, 1970
1. it was not explained well how they would contact me with test results. I had to call back and find out how for sure. 2. I was never told nor signs telling whether or not the staff were part of the hospital and/or accepted my insurance – as opposed to be contracted and separate from the facilities itself. So I do not know whether or not yet I will need to argue that or not. It is this answer that would primarily determine if I would go back there myself or recommend it to others. Other than these two items I was happy and satisfied with facilities and staff.
January 1, 1970
Professional, quick, and thorough service was provided.
January 1, 1970
I STILL haven’t heard anything about the results of my Covid test and it was LAST weds. I’ve called several times for results, been left on hold for almost and hour(36 minutes), been lied to and STILL waiting on Practitioner to call with test results. They blame Quest. Y’all gotta do better. My husband also got tested, still no results. His employer is concerned. He’s using vacation time for no good reason. We need his test results so he can return to work ASAP. He’s not sick, was simply exposed. I’ve been sick, already finished ZPack( which I practically demanded from my “doctor” there., Stop blaming Quest and whatever. I fully understand the gravity of the situation but we NEED test results ASAP. Stop the lies and laziness and do what needs to be done to get the results. Our lives are on complete stand still, quarantined, no work, no income coming in, etc. and CareSpot dsnt even answer their phone. Awful, the way the patients are treated.
January 1, 1970
The place is clean, the young lady at the front was very nice. The doctor was very patient, he explained hisself to what was going on and he answered my questions.
January 1, 1970
Fast easy and clean
January 1, 1970
The girls out front were efficient and welcoming.
January 1, 1970
Everyone was nice
January 1, 1970
Very professional didn’t have to wait long, very nice and courteous and helpful
January 1, 1970
that I could make an appt. convenient friendly it was a long wait both inside room and outside in the waiting room only one dr a PA. came in with caste material before I was told. but they apologized and were busy with a young patient
January 1, 1970
Efficient and quick
January 1, 1970
I know it’s a VERY stressful and busy time for your employees, but the front desk person could have been a bit more welcoming. I may have just caught her in a bad moment.
January 1, 1970