Reviews
Staff; nurses were excellent, especially Suzanne!
January 1, 1970
Friendly, helpful, patient with senior citizens, and knowledgeable.
January 1, 1970
We were in and out in 20 minutes.
January 1, 1970
Very professional staff
January 1, 1970
Great staff, effective, efficient, right on the ball
January 1, 1970
Great listeners; helpful medical treatment.
January 1, 1970
Great service
January 1, 1970
Quick and easy to use.
January 1, 1970
Friendly and informed staff
January 1, 1970
Fast and easy
January 1, 1970
The customer service was superb might I say! And me being a woman and having an all women care spot was not alarming to my nerves.
January 1, 1970
When I scheduled I said I had possible COVID-19 symptoms and was requesting a test, but they had me go inside, enter info on an electronic pad, and sit in the waiting room with everyone else. I was a little surprised they didn’t just have me stay in the car and answer questions over the phone. I needed to go inside for a physical exam and chest x-ray anyway, but they didn’t necessarily need to have me sitting in one of their rooms for an hour and a half, possibly spreading germs. (I was negative.) Also, I never received a phone call with my x-ray and flu test results. I got them when a person called 6 1/2 days later to give me the COVID-19 test results and told him no one called me about the other tests.
January 1, 1970
Ease of making the online appointment which cuts down the time in the waiting room.
January 1, 1970
The staff was professional. We were seen at our scheduled time. The nurse that did my daughter’s strep and mono test was great. The doctor came in and talked to my daughter and I. He was very kind to my daughter. We are new to the area and very anxious about being in an urgent care during this time. Very happy with the service!
January 1, 1970
Friendly service. Quick and professional
January 1, 1970
Came in for COVID-19 test (Free test) … but charged for a regular visit … and as Veteran I’m only allowed three per year without copayment … the tech / nurse was an a… hole… rude & obnoxious … I’ll not return .. I’ll go to the ER
January 1, 1970
People very nice. Very professional.
January 1, 1970
Felt very safe and had all my questions answered.
January 1, 1970
Very professional and nice
January 1, 1970
When I called to discern the safety measures put in place for the Coronavirus I was told that everyone was checked as they came in and given a mask and asked to use hand sanitizer. And that we would be brought back to a private room while we waited. I was told to come inside, check in and the wait in my car until they called for a room. I said I was not comfortable, or saw they safety in walking in and out of their facility. So, the girl told me to just call when I got there and they would need my insurance and drivers license. I made an appointment. So when I got there I called three times and no one answered, I went inside. The girl from behind the counter said use the hand sanitizer. No mask, there were people in the waiting room, no masks. Some had them some did not. Then I waited at the counter for quite a little while, then asked for my insurance and drivers license. Then I was given a tablet to answer several questions! All the while standing in a waiting room with several other people. I grabbed a wipe and cleaned off the tablet . Then I had to wait for someone to get back with me, and I continued to stand and wait before I was brought back to a room. When I called for my appointment I told the girl I had been running a temp, had a very sore throat, aches and chills! I would think just for other people’s safety they would have been on more alert when I arrived! When taken back to the room, no one told me how the room was cleaned since the person before me. So I cleaned my chair myself!! When the Dr arrived she had my insurance cards and tested me and gave me a script. She was very good! I had to wait five days for my Coronavirus test results and I called twice. Eventually I got an email and later that same day someone called me with results! In hindsight, there is no reason those initial questions couldn’t have been done online OR in the room, that should have been cleaned and sprayed – since the virus can survive airborne for 3 hours! The staff should be better educated and taught to communicate with patients so they feel safe!! They could have been friendlier because smiling eyes can be seen even when wearing a mask. Except for your DR. I did not feel secure in your facility and would definitely look elsewhere first . You are very conveniently located but that is not everything!!
January 1, 1970