Proudly serving communities across Florida
About Us
Our Mission
To provide the most convenient everyday healthcare with such exemplary service that customers reward us with their loyalty and recommend us with confidence and enthusiasm.
Our Vision
Improve how people experience healthcare
Our Values
C – Compassion: Treating our customers and team members with consideration and kindness.
A – Authenticity: Ensuring that all interactions with customers and team members instill confidence and trust.
R – Respect: Demonstrating an appreciation for and satisfying the varying needs of our customers and team members.
E – Empowerment: Inspiring all team members to confidently deliver quality and convenient care to our customers.
We’re Proven
Our team has extensive experience in urgent care management and operations, with steady growth into across the state of Florida. In that time, we have honed our processes, consistently improving, and maximizing what works. It’s a pretty attractive track record. As a result of this experience, we’ve become a trusted, strategic partner to many healthcare systems – a few of which are shown below.
We take the complexity out of urgent care management by applying our tested model for success.
We’re Modern
When we entered the urgent care space, we made a decision to be a leader in cutting-edge technology to make healthcare as easy and accessible as possible.
Several years ago, we launched online appointments – a game changer at the time, but we didn’t stop there. We are always assessing ways to innovate and improve with leading-edge technology that enhances the patient experience and guides process improvement.
Paperless Registration
- We provide digital check-in via tablet in the lobby, which virtually eliminates paperwork and streamlines the patient experience.
Digital Queues
Post-Visit Text Follow-up
Patient Feedback
- We also gather patient feedback electronically for every visit. Patients rate their experiences and tell us what we’re doing right, while they also have the opportunity share any concerns. This valuable information is core to our operations and informs the decisions we make to continually improve processes and patient experience
Want to learn more about partnering with us?
Contact us today at partnerships@carespot.com or call 615-600-4100. We’re eager to chat about how we can fit into your continuum of care.
Experience easier urgent care.
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